Refund and Return Policy

Last updated: Jan 5, 2024

Thank you for choosing (“This website,” “Frenchingo,” “We,” “Us,” “Our”) for your French language learning needs. Please read our refund, return, and cancellation policy carefully.

Digital Products and Courses

Refunds: We do not offer refunds for any digital products or courses purchased on Frenchingo. All sales are final. Please review the product details and course information thoroughly before making a purchase.

However, if a product (course) is explicitly stated as eligible for a refund within the specified period, and you are not satisfied with the services, we will gladly process a full refund of your purchase. Refund requests must be made within the stated refund period and must include a valid reason for dissatisfaction.

Returns: Due to the nature of digital products and courses, returns are not accepted. Once the product or course has been accessed or downloaded, it is considered delivered and cannot be returned.

Cancellation: We do not accept cancellations for digital products or courses. Once a purchase is made, the transaction is final, and the product or course access is provided immediately.

Quality Assurance

We are committed to providing high-quality digital products and courses. If you encounter any technical issues or have concerns about the content, please contact our customer support for assistance. We will make every effort to resolve any issues promptly to ensure your satisfaction.

Shipping/Delivery

All courses and digital products are delivered electronically. If you have not received the purchased material/course from our website, kindly contact us immediately so we can resolve the issue.

Contact Us

Contact us at bonjour(at)frenchingo.com